Locomote experienced a notice incident on September 13, 2017, lasting 4h 58m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 13, 2017, 10:30 PM UTC
We are currently investigating reports that travellers are unable to use the booking tool after attempting to update their profile. Please do not attempt to update any profiles until further notice We will provide updates as we learn more
- monitoring Sep 13, 2017, 10:50 PM UTC
We have investigated the current issue and believe that it has been rectified. If you do find an error, please update your profile and attempt to progress with your booking. If there are any outstanding errors please contact support@locomote. We apologise for any inconvenience caused.
- resolved Sep 14, 2017, 03:28 AM UTC
All testing, logs and reports from clients indicate that this issue has now been resolved. If you have any further issues with updating your profile or require any support please contact us at [email protected]. Again we apologise for any inconvenience this may have caused.