Locomote experienced a minor incident on July 31, 2018 affecting Travel Management Platform, lasting 9d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 31, 2018, 05:45 AM UTC
We are aware of an issue in which replying to "New Message" email notifications from your email client will result in extended delays in delivery. A workaround is to reply directly from the Locomote platform via the "Messages" module. We are working to resolve this as soon as possible. Please accept our apologies for the inconvenience.
- investigating Jul 31, 2018, 05:47 AM UTC
We are continuing to investigate this issue.
- resolved Aug 10, 2018, 04:25 AM UTC
All users are now able to fully utilise the messaging functionality with the Locomote platform without delays. If you have any further issues please contact Locomote Support. We appreciate your patience and understanding during this time.