Locomote incident

***IMPORTANT*** Locomote Status Update - Unable to complete travel bookings

Critical Resolved View vendor source →

Locomote experienced a critical incident on February 14, 2019 affecting Corporate Booking Tool, lasting 19h 4m. The incident has been resolved; the full update timeline is below.

Started
Feb 14, 2019, 05:08 AM UTC
Resolved
Feb 15, 2019, 12:13 AM UTC
Duration
19h 4m
Detected by Pingoru
Feb 14, 2019, 05:08 AM UTC

Affected components

Corporate Booking Tool

Update timeline

  1. investigating Feb 14, 2019, 05:08 AM UTC

    We are aware of an issue in which users are currently unable to complete travel bookings via the Locomote platform. Our team is working on a fix to resolve this as soon as possible. At this stage, we strongly suggest that users book offline via their Travel Management Company. We will continue to communicate any updates moving forward. We apologise for the inconvenience that this has caused

  2. resolved Feb 15, 2019, 12:13 AM UTC

    The issue where users were unable to complete travel bookings via the Locomote platform has now been resolved. We apologise for any inconvenience that this may have caused.