Locomote incident

***IMPORTANT*** Locomote Status Update - Unable to access the Locomote Corporate Travel Platform

Critical Resolved View vendor source →

Locomote experienced a critical incident on March 20, 2019 affecting Travel Management Platform, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2019, 02:29 AM UTC
Resolved
Mar 20, 2019, 02:46 AM UTC
Duration
17m
Detected by Pingoru
Mar 20, 2019, 02:29 AM UTC

Affected components

Travel Management Platform

Update timeline

  1. investigating Mar 20, 2019, 02:29 AM UTC

    We are aware of an issue where users may not be able access and login to the Locomote Corporate Travel Platform. We are currently investigating and are working to resolve this outage as soon as possible. We apologise for any inconvenience and appreciate your understanding.

  2. resolved Mar 20, 2019, 02:46 AM UTC

    We have resolved the outage where users may not have been able to access and login to the Locomote Corporate Travel Platform. This was due to a background maintenance job that slowed the system down. We apologise for any inconvenience this may have caused.