Locomote incident

***IMPORTANT*** Locomote Status Update - Issue with Google Chrome (for mobile only)

Minor Resolved View vendor source →

Locomote experienced a minor incident on February 13, 2019 affecting Travel Management Platform, lasting 54d 21h. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2019, 02:40 AM UTC
Resolved
Apr 09, 2019, 12:02 AM UTC
Duration
54d 21h
Detected by Pingoru
Feb 13, 2019, 02:40 AM UTC

Affected components

Travel Management Platform

Update timeline

  1. investigating Feb 13, 2019, 02:40 AM UTC

    We are aware of an issue where some users may not be able to search or complete an online booking on the Locomote Corporate Travel Platform when using the latest mobile version of Google Chrome. Our team is currently working on a fix to resolve this as soon as possible. If you are experiencing issues, if possible please use the desktop version, another browser on your phone (eg. Safari for iOS, Firefox for Android) otherwise you can complete an offline booking. We apologise for any inconvenience.

  2. identified Feb 15, 2019, 12:15 AM UTC

    We are still working on resolving the issue where some users may not be able to search or complete an online booking on the Locomote Corporate Travel Platform when using the latest mobile version of Google Chrome. If you are experiencing issues, if possible please use the desktop version, another browser on your phone (eg. Safari for iOS, Firefox for Android) otherwise you can complete an offline booking. We apologise for any inconvenience.

  3. resolved Apr 09, 2019, 12:02 AM UTC

    The issue where some users may not be able to search or complete an online booking on the Locomote Corporate Travel Platform when using the latest mobile version of Google Chrome has been resolved.