Locomote incident

Locomote Status Update - Messaging Failure

Notice Resolved View vendor source →

Locomote experienced a notice incident on May 2, 2018, lasting 1d 22h. The incident has been resolved; the full update timeline is below.

Started
May 02, 2018, 03:48 AM UTC
Resolved
May 04, 2018, 02:18 AM UTC
Duration
1d 22h
Detected by Pingoru
May 02, 2018, 03:48 AM UTC

Update timeline

  1. investigating May 02, 2018, 03:48 AM UTC

    We are currently experiencing an issue in which messages within a trip are failing to send in browsers other than Chrome/Firefox eg. Microsoft Internet Explorer, Edge & Safari. Users of Chrome/Firefox can proceed with sending the message by refreshing the page after completion. We will have this resolved as soon as possible. We apologise for any inconvenience this may have caused during this time.

  2. resolved May 04, 2018, 02:18 AM UTC

    The messaging functionality is now working as expected on all browsers. We apologise for any inconvenience this has caused. If there are any further issues please contact [email protected]