Locomote experienced a minor incident on May 21, 2018 affecting Travel Management Platform, lasting 1d 13h. The incident has been resolved; the full update timeline is below.
Affected components
Travel Management Platform
Update timeline
- investigating May 21, 2018, 12:23 PM UTC
We are currently investigating reports that some users are unable to log into the Locomote platform. Our Engineering teams are currently investigating the issue.
- monitoring May 21, 2018, 01:23 PM UTC
All users should now be able to log into the Locomote platform. We will continue to monitor and advise a resolution soon.
- monitoring May 22, 2018, 12:33 AM UTC
We are continuing to monitor for any further issues.
- resolved May 23, 2018, 01:27 AM UTC
We have successfully located and rectified the issue around users being unable to log into the Locomote platform. We apologise for any inconvenience that this may have caused. If there are any further issues please contact [email protected]