Locomote incident

Locomote Status Update

Minor Resolved View vendor source →

Locomote experienced a minor incident on June 19, 2018 affecting Corporate Booking Tool, lasting 3h 39m. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2018, 01:32 PM UTC
Resolved
Jun 19, 2018, 05:12 PM UTC
Duration
3h 39m
Detected by Pingoru
Jun 19, 2018, 01:32 PM UTC

Affected components

Corporate Booking Tool

Update timeline

  1. investigating Jun 19, 2018, 01:32 PM UTC

    We are aware that some users are unable to access to the Locomote Corporate Booking Tool using IE 11. We are currently investigating and will provide an update as we learn more.

  2. identified Jun 19, 2018, 05:01 PM UTC

    We have identified the issue affecting users using Internet Explorer 11 from loading Locomote booking tool. We'll advise an ETA for resolution as soon as possible.

  3. resolved Jun 19, 2018, 05:12 PM UTC

    All users should now be able to load Locomote Booking tool using Internet Explorer 11. If you have any further issues please contact Locomote Support. We appreciate your patience and understanding during this time.