Locomote incident

****IMPORTANT**** Jetstar (JQ) instant purchase payment failures

Minor Resolved View vendor source →

Locomote experienced a minor incident on May 17, 2019 affecting Corporate Booking Tool, lasting 146d 11h. The incident has been resolved; the full update timeline is below.

Started
May 17, 2019, 01:53 AM UTC
Resolved
Oct 10, 2019, 01:21 PM UTC
Duration
146d 11h
Detected by Pingoru
May 17, 2019, 01:53 AM UTC

Affected components

Corporate Booking Tool

Update timeline

  1. investigating May 17, 2019, 01:53 AM UTC

    We are aware of an issue where some users may not be able to book Jetstar (JQ) instant purchase airfares and are receiving a payment error. You can however book Jetstar (JQ) airfares with Baggage. Our team is working to resolve this as soon as possible. We apologise for any inconvenience.

  2. resolved Oct 10, 2019, 01:21 PM UTC

    This incident has been resolved.