Locomote incident

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Major Resolved View vendor source →

Locomote experienced a major incident on October 28, 2019 affecting Corporate Booking Tool, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2019, 12:17 AM UTC
Resolved
Oct 28, 2019, 01:11 AM UTC
Duration
53m
Detected by Pingoru
Oct 28, 2019, 12:17 AM UTC

Affected components

Corporate Booking Tool

Update timeline

  1. investigating Oct 28, 2019, 12:17 AM UTC

    28 October 2019 11:00am (AEDT): We are aware of an issue where there are no hotels being returned. This has been escalated to Travelport as a priority.

  2. monitoring Oct 28, 2019, 12:48 AM UTC

    Hotel results are now being returned, we are monitoring and will resolve shortly.

  3. resolved Oct 28, 2019, 01:11 AM UTC

    Hotel results are now being returned. We apologise for any inconvenience this caused. If there are any further issues please report them to our Support team by emailing [email protected]