Locomote incident

3rd party API issues causing booking/retrieval problems

Major Resolved View vendor source →

Locomote experienced a major incident on May 24, 2024 affecting Travel Management Platform and Corporate Booking Tool and 1 more component, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
May 24, 2024, 12:58 AM UTC
Resolved
May 24, 2024, 01:36 AM UTC
Duration
37m
Detected by Pingoru
May 24, 2024, 12:58 AM UTC

Affected components

Travel Management PlatformCorporate Booking ToolMid Office System

Update timeline

  1. identified May 24, 2024, 12:58 AM UTC

    We've escalated and are awaiting a 3rd party API provider to resolve the issue.

  2. resolved May 24, 2024, 01:36 AM UTC

    3rd party has restored availability.