LockSelf incident

Problème à la connexion pour certains utilisateurs

Major Resolved View vendor source →

LockSelf experienced a major incident on January 27, 2023 affecting LockSelf Cloud Public, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2023, 01:54 PM UTC
Resolved
Jan 27, 2023, 02:57 PM UTC
Duration
1h 3m
Detected by Pingoru
Jan 27, 2023, 01:54 PM UTC

Affected components

LockSelf Cloud Public

Update timeline

  1. investigating Jan 27, 2023, 01:54 PM UTC

    We are currently investigating this issue.

  2. identified Jan 27, 2023, 02:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 27, 2023, 02:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. identified Jan 27, 2023, 02:34 PM UTC

    A new issue has been detected. This issue is in relation with : https://status.scaleway.com/incidents/4wjq831zgtt3

  5. monitoring Jan 27, 2023, 02:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jan 27, 2023, 02:57 PM UTC

    Un problème de réseau sur un datacenter de notre hébergeur a provoqué un problème de réplication de données. La base de donnée présente sur le datacenter touché par le problème de réseau a été isolée pour permettre aux autres de continuer à fonctionner. https://status.scaleway.com/incidents/4wjq831zgtt3