Locally incident

Files.com

Major Resolved View vendor source →

Locally experienced a major incident on May 5, 2023 affecting Inventory Ingestion, lasting 4h 4m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2023, 09:14 PM UTC
Resolved
May 06, 2023, 01:18 AM UTC
Duration
4h 4m
Detected by Pingoru
May 05, 2023, 09:14 PM UTC

Affected components

Inventory Ingestion

Update timeline

  1. investigating May 05, 2023, 09:14 PM UTC

    Reports of FTP uploads failing.

  2. identified May 05, 2023, 09:16 PM UTC

    Upstream FTP host Files.com is experiencing a networking outage.

  3. resolved May 06, 2023, 01:18 AM UTC

    This incident has been resolved.