Locally incident

Partial site outage

Notice Resolved View vendor source →

Locally experienced a notice incident on July 1, 2023 affecting Store Locators and Product Locators and 1 more component, lasting 8h 36m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2023, 07:09 AM UTC
Resolved
Jul 01, 2023, 03:45 PM UTC
Duration
8h 36m
Detected by Pingoru
Jul 01, 2023, 07:09 AM UTC

Affected components

Store LocatorsProduct LocatorsBuy it Locally / Carts / TransactionsLocally.comLocally "Pages"Hosted Domains & Sites / Locally Landing PagesSame-day DeliveryInventory IngestionDealer Feed IngestionAPI (v1)

Update timeline

  1. investigating Jul 01, 2023, 07:09 AM UTC

    We have reports of an incident on several services. We are investigating.

  2. identified Jul 01, 2023, 08:58 AM UTC

    We have identified an issue with a critical service in our cloud environment and are continuing to work on a solution. Thanks for your patience.

  3. monitoring Jul 01, 2023, 10:22 AM UTC

    A fix has been implemented. Most services are now healthy. We are continuing to monitor and are working on a full recovery.

  4. resolved Jul 01, 2023, 03:45 PM UTC

    The incident has been resolved. All services are healthy. Thank you for your patience!