Locally incident

Outbound communications are not operating normally

Minor Resolved View vendor source →

Locally experienced a minor incident on November 8, 2023 affecting Buy it Locally / Carts / Transactions, lasting 3h 10m. The incident has been resolved; the full update timeline is below.

Started
Nov 08, 2023, 05:10 PM UTC
Resolved
Nov 08, 2023, 08:21 PM UTC
Duration
3h 10m
Detected by Pingoru
Nov 08, 2023, 05:10 PM UTC

Affected components

Buy it Locally / Carts / Transactions

Update timeline

  1. investigating Nov 08, 2023, 05:10 PM UTC

    We are investigating a problem with all outbound communications (Slack, SMS, and Email). Thanks for your patience as we work through the process of resolving.

  2. identified Nov 08, 2023, 06:22 PM UTC

    The issue has been identified. We have implemented a partial fix which will restore most of our outbound communications. A complete solution will be implemented shortly. Thanks again for your patience.

  3. monitoring Nov 08, 2023, 07:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 08, 2023, 08:21 PM UTC

    This incident has been resolved.