Locally incident

Outbound emails are failing

Minor Resolved View vendor source →

Locally experienced a minor incident on May 27, 2024 affecting Buy it Locally / Carts / Transactions, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2024, 01:59 PM UTC
Resolved
May 27, 2024, 02:33 PM UTC
Duration
33m
Detected by Pingoru
May 27, 2024, 01:59 PM UTC

Affected components

Buy it Locally / Carts / Transactions

Update timeline

  1. identified May 27, 2024, 01:59 PM UTC

    We have identified an issue with one of our SMTP providers. This is causing email to not be delivered. We are awaiting a status update and will post here when the issue is fully resolved or we have more information.

  2. monitoring May 27, 2024, 02:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 27, 2024, 02:33 PM UTC

    This incident has been resolved.