Locally incident

Site Outage

Major Resolved View vendor source →

Locally experienced a major incident on February 18, 2025 affecting Store Locators and Product Locators and 1 more component, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2025, 05:01 PM UTC
Resolved
Feb 18, 2025, 05:14 PM UTC
Duration
12m
Detected by Pingoru
Feb 18, 2025, 05:01 PM UTC

Affected components

Store LocatorsProduct LocatorsBuy it Locally / Carts / TransactionsLocally.comLocally "Pages"Hosted Domains & Sites / Locally Landing PagesSame-day DeliveryInventory IngestionDealer Feed IngestionAPI (v1)

Update timeline

  1. investigating Feb 18, 2025, 05:01 PM UTC

    We are currently investigating this issue.

  2. identified Feb 18, 2025, 05:02 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 18, 2025, 05:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 18, 2025, 05:14 PM UTC

    This incident has been resolved.