LoanPro Outage History

LoanPro had 5 outages in the last 2 years totaling 20h 5m of downtime — averaging 0.2 incidents per month.

There were 5 LoanPro outages since October 20, 2025 totaling 20h 5m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status-loanpro.simnang.com

Major August 3, 2026

SaaS/Shared Environment Access

Detected by Pingoru: Aug 03, 2026, 06:47 PM UTC
Resolved: Aug 03, 2026, 07:46 PM UTC
Duration: 58m

Affected: LoanPro - LMS Web ApplicationLoanPro - LMS API

Timeline · 3 updates

investigating Aug 03, 2026, 06:58 PM UTC

The LoanPro Shared Environment is currently experiencing connectivity issues and is unreachable for some users.
monitoring Aug 03, 2026, 07:05 PM UTC

A fix has been implemented to restore connectivity for all impacted users and we are monitoring the results.
resolved Aug 03, 2026, 07:46 PM UTC

Monitoring has shown that since the update at 01:05pm MDT there have been no connectivity issues for any users in the Shared Enviornment.

Read the full incident report →

Notice July 4, 2026

Monitoring — AWS Service Event (us-east-1)

Detected by Pingoru: Jul 04, 2026, 08:35 PM UTC
Resolved: Jul 04, 2026, 09:47 PM UTC
Duration: 1h 12m

Timeline · 2 updates

monitoring Jul 04, 2026, 08:35 PM UTC

AWS has reported increased error rates affecting several services in its US-EAST-1 region, including ECS and Fargate task launches and EC2 APIs. These are AWS infrastructure services that LoanPro runs on. At this time, we have observed no impact to the LoanPro application or customer operations. All systems are functioning normally. Our engineering team is aware of the AWS event and is actively monitoring our environment. If we detect any impact to LoanPro services, we will update this status page immediately. You can follow AWS's live updates directly on the AWS Health Dashboard: https://health.aws.amazon.com/health/status
resolved Jul 04, 2026, 09:47 PM UTC

Resolved: AWS Service Disruption The AWS issues have been fully resolved. All LoanPro systems are operating normally and experienced no degradation during the event. We have verified stable performance across the platform. Thank you for your patience.

Read the full incident report →

Minor May 8, 2026