LoanPro experienced a major incident on August 3, 2026 affecting LoanPro - LMS Web Application and LoanPro - LMS API, lasting 58m. The incident has been resolved; the full update timeline is below.
Affected components
LoanPro - LMS Web ApplicationLoanPro - LMS API
Update timeline
- investigating Aug 03, 2026, 06:58 PM UTC
The LoanPro Shared Environment is currently experiencing connectivity issues and is unreachable for some users.
- monitoring Aug 03, 2026, 07:05 PM UTC
A fix has been implemented to restore connectivity for all impacted users and we are monitoring the results.
- resolved Aug 03, 2026, 07:46 PM UTC
Monitoring has shown that since the update at 01:05pm MDT there have been no connectivity issues for any users in the Shared Enviornment.