LiveKit experienced a minor incident on December 7, 2025 affecting Cloud Dashboard (cloud.livekit.io), lasting 19h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Cloud Dashboard (cloud.livekit.io)
Update timeline
- identified Dec 07, 2025, 08:07 PM UTC
we are observing delays in the analytics data that's visible from the dashboard. we are working on processing the backlog of data. this impacts Session detail page, Egresses, Ingresses, and SIP dashboards. Sessions listing and Agent insights are not affected.
- identified Dec 08, 2025, 08:29 AM UTC
we've implemented fixes to help the data processor to catch up. live processing will be enabled soon.
- resolved Dec 08, 2025, 03:10 PM UTC
A fix has been implemented. The processing is back online, and will catch up to real time We will backfill the data for the affected duration next