LiveKit incident

Elevated Reports of Participant Connection Latency and Errors In US East Region

Critical Ongoing View vendor source →

LiveKit is currently experiencing a critical incident affecting Global Real Time Communication and US East - Real Time Communication, which began 1h ago. The vendor's full update timeline is below.

Started
May 28, 2026, 02:53 PM UTC
Resolved
Ongoing
Duration
● 1h 28m
Detected by Pingoru
May 28, 2026, 02:53 PM UTC

Affected components

Global Real Time CommunicationUS East - Real Time Communication

Update timeline

  1. investigating May 28, 2026, 02:53 PM UTC

    We are currently investigating reports of spikes in participant connection latency and errors

  2. identified May 28, 2026, 03:35 PM UTC

    We are observing database connection timeouts in the US East region and are currently seeing an impact to all services in the region. We are currently draining the region and routing away all traffic to other regions.

  3. monitoring May 28, 2026, 03:50 PM UTC

    US East drain is complete and all new traffic is now routing to other regions. Error rate is trending down and we'll continue monitoring.