Liveblocks incident

Connection issues for some users

Major Resolved View vendor source →

Liveblocks experienced a major incident on July 3, 2025 affecting API, lasting 10h 29m. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2025, 10:30 PM UTC
Resolved
Jul 04, 2025, 08:59 AM UTC
Duration
10h 29m
Detected by Pingoru
Jul 03, 2025, 10:30 PM UTC

Affected components

API

Update timeline

  1. investigating Jul 03, 2025, 08:38 PM UTC

    We are investigating an issue where some rooms are failing to connect or respond to messages.

  2. investigating Jul 03, 2025, 10:30 PM UTC

    Our provider, Cloudflare, is having an issue. We are waiting for the issue to be fixed by them. https://www.cloudflarestatus.com/incidents/3kt3pt6h82gx

  3. identified Jul 04, 2025, 01:09 AM UTC

    The issue has been identified by Cloudflare, still working on a full resolution.

  4. monitoring Jul 04, 2025, 05:18 AM UTC

    A fix has been deployed for our core api, and we're monitoring it. Copilots may still be degraded while we apply the fix.

  5. resolved Jul 04, 2025, 08:59 AM UTC

    The fix has been rolled out and all services are restored to normal operation.