Liveblocks incident

AI Copilots seeing an elevated error rate

Major Resolved View vendor source →

Liveblocks experienced a major incident on August 29, 2025 affecting API, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2025, 01:22 PM UTC
Resolved
Aug 29, 2025, 02:30 PM UTC
Duration
1h 7m
Detected by Pingoru
Aug 29, 2025, 01:22 PM UTC

Affected components

API

Update timeline

  1. investigating Aug 29, 2025, 01:22 PM UTC

    We are currently investigating the issue.

  2. investigating Aug 29, 2025, 01:30 PM UTC

    Most errors in response generation have been fixed, but responses aren't using knowledge. We're still investigating.

  3. identified Aug 29, 2025, 01:44 PM UTC

    We have identified the root cause and are rolling out a fix.

  4. monitoring Aug 29, 2025, 02:11 PM UTC

    The fix has been rolled out and we're monitoring the situation.

  5. resolved Aug 29, 2025, 02:30 PM UTC

    This incident has been resolved.