LiveAgent is currently experiencing a minor incident, which began 48d ago. The vendor's full update timeline is below.
Update timeline
- monitoring Jun 23, 2026, 12:00 AM UTC
layout: post title: Service degradation in ue1 status: resolved severity: degradation date: 2026-06-23 20:40 UTC resolvedDate: 2026-06-23 21:41 UTC clusters: [ue1] services: [all] incident_states: status: investigating content: ‘We are currently experiencing service degradation affecting all services in the ue1 region. Users may encounter slower responses or intermittent issues while using the platform. Our server administration team is actively investigating and working to resolve the issue, and further updates will follow as more information becomes available.’ status: resolved content: “We are pleased to inform you that the recent degradation has been successfully resolved, and all affected services have been fully restored. Our infrastructure administrators will remain monitoring the situation further. We sincerely apologize for any inconvenience this degradation may have caused and appreciate your patience and understanding.”