LiveAgent experienced a minor incident on December 12, 2024, lasting 519d 3h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Dec 12, 2024, 08:44 AM UTC
Our support team instance is currently experiencing an unexpected issue due to which our support services might be degraded or unavailable. Our developers are already working on a solution, we expect to have our chat support available again within approximately 45 minutes. We will keep updating our status page as soon as there is any new info. We apologize to all customers who would like to reach our support team. Update The issues were resolved and our support team is fully available again.