Litmus incident

Email Previews Interruption

Notice Resolved View vendor source →

Litmus experienced a notice incident on April 11, 2023, lasting 4h 23m. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2023, 01:40 AM UTC
Resolved
Apr 11, 2023, 06:03 AM UTC
Duration
4h 23m
Detected by Pingoru
Apr 11, 2023, 01:40 AM UTC

Update timeline

  1. investigating Apr 11, 2023, 01:40 AM UTC

    We're currently experiencing an issue affecting Email Previews. Some Email Previews will not be returning at this time. We're currently investigating the issue.

  2. investigating Apr 11, 2023, 04:37 AM UTC

    We are continuing to investigate issues affecting our Email Previews and other related platform services. We currently have not ETA to resolution but are working to resolve.

  3. resolved Apr 11, 2023, 06:03 AM UTC

    We have identified and resolved the issue affecting Email Previews and related systems. Email sent in during the outage period should be resent for testing.