Litmus incident

500 Error on Litmus Analyze Page

Critical Resolved View vendor source →

Litmus experienced a critical incident on August 3, 2023 affecting Litmus Application, lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2023, 09:07 PM UTC
Resolved
Aug 03, 2023, 10:48 PM UTC
Duration
1h 41m
Detected by Pingoru
Aug 03, 2023, 09:07 PM UTC

Affected components

Litmus Application

Update timeline

  1. investigating Aug 03, 2023, 09:07 PM UTC

    The Analyze section of the Litmus Application is currently experiencing 500 errors. This issue is being investigated.

  2. investigating Aug 03, 2023, 09:08 PM UTC

    We are continuing to investigate this issue.

  3. identified Aug 03, 2023, 09:31 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Aug 03, 2023, 10:37 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Aug 03, 2023, 10:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Aug 03, 2023, 10:48 PM UTC

    This incident has been resolved.