Litmus experienced a major incident on January 2, 2024 affecting Litmus Application, lasting 3d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Litmus Application
Update timeline
- investigating Jan 02, 2024, 05:41 PM UTC
We are currently investigating an issue where customers may receive a gateway transaction declined.555 error when signing up with a Visa card or updating credit card details with a new Visa.
- monitoring Jan 04, 2024, 06:25 PM UTC
A fix has been implemented and we are monitoring results.
- resolved Jan 05, 2024, 08:43 PM UTC
This incident has been resolved.