Litmus experienced a critical incident on February 12, 2024 affecting Litmus Application, lasting 3d 7h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 12, 2024, 08:13 AM UTC
Our team is investigating an issue that is affecting our login page. (Existing sessions can be accessed normally, if litmus.com/sessions/new is avoided.)
- identified Feb 12, 2024, 11:48 AM UTC
The issue has been identified and teams are working towards resolution.
- monitoring Feb 12, 2024, 01:58 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 12, 2024, 05:48 PM UTC
We are continuing to monitor app behaviour.
- monitoring Feb 13, 2024, 08:29 PM UTC
We are continuing to monitor app behavior. We are aware that some customers attempting to connect via VPN are experiencing service interruptions. If this is impacting you, please reach out to our support team at [email protected] and we will assist you.
- resolved Feb 15, 2024, 04:11 PM UTC
This incident has been resolved.