Litmus incident

Intermittent errors on some Personalize content types

Major Resolved View vendor source →

Litmus experienced a major incident on October 31, 2024 affecting Litmus Personalize, lasting 1h 48m. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2024, 10:22 AM UTC
Resolved
Oct 31, 2024, 12:11 PM UTC
Duration
1h 48m
Detected by Pingoru
Oct 31, 2024, 10:22 AM UTC

Affected components

Litmus Personalize

Update timeline

  1. investigating Oct 31, 2024, 10:22 AM UTC

    We are currently investigating the issue impacting some server requests. If you are seeing an error, a page refresh should help.

  2. monitoring Oct 31, 2024, 11:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 31, 2024, 12:11 PM UTC

    This incident has been resolved.