Litmus incident

There is currently a delay in processing email analytics opens

Minor Resolved View vendor source →

Litmus experienced a minor incident on September 13, 2023 affecting Email Analytics, lasting 1d 12h. The incident has been resolved; the full update timeline is below.

Started
Sep 13, 2023, 08:15 PM UTC
Resolved
Sep 15, 2023, 09:09 AM UTC
Duration
1d 12h
Detected by Pingoru
Sep 13, 2023, 08:15 PM UTC

Affected components

Email Analytics

Update timeline

  1. monitoring Sep 13, 2023, 08:15 PM UTC

    There is currently a delay in processing email analytics opens. This issue is resulting in our in-app display of tracking code information not displaying hits. No EA data has been lost. A fix has been implemented and we are monitoring the service as it catches up.

  2. resolved Sep 15, 2023, 09:09 AM UTC

    This issue has been resolved.