Litmus incident

Errors on pages related to Email Analytics

Major Resolved View vendor source →

Litmus experienced a major incident on May 15, 2024 affecting Litmus Application, lasting 2h 45m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2024, 09:22 AM UTC
Resolved
May 15, 2024, 12:08 PM UTC
Duration
2h 45m
Detected by Pingoru
May 15, 2024, 09:22 AM UTC

Affected components

Litmus Application

Update timeline

  1. investigating May 15, 2024, 09:22 AM UTC

    We are currently investigating issues in areas of the app that relate to Email Analytics. You may experience errors when loading Analytics pages or when trying to create tracking codes for example.

  2. monitoring May 15, 2024, 10:33 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 15, 2024, 12:08 PM UTC

    This incident has been resolved.