Litmus incident

Errors on pages related to Email Analytics

Major Resolved View vendor source →

Litmus experienced a major incident on July 16, 2024 affecting Litmus Application, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2024, 11:17 AM UTC
Resolved
Jul 16, 2024, 12:34 PM UTC
Duration
1h 17m
Detected by Pingoru
Jul 16, 2024, 11:17 AM UTC

Affected components

Litmus Application

Update timeline

  1. investigating Jul 16, 2024, 11:17 AM UTC

    We are currently investigating issues in areas of the app that relate to Email Analytics. You may experience errors when loading Analytics pages or when trying to create tracking codes for example.

  2. monitoring Jul 16, 2024, 11:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 16, 2024, 12:34 PM UTC

    This incident has been resolved.