Litmus experienced a major incident on November 1, 2024 affecting Litmus Application, lasting 1h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Litmus Application
Update timeline
- investigating Nov 01, 2024, 01:27 PM UTC
We are currently investigating errors in processing incoming email tests. If you are able to test using raw HTML, we recommend using that method in the meantime.
- identified Nov 01, 2024, 01:51 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 01, 2024, 02:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 01, 2024, 02:47 PM UTC
This has been resolved. If you sent in a test during the impacted period, it should come through once we have caught up. You can send the test again if you prefer.