Litmus incident

Delay in processing incoming email tests

Minor Resolved View vendor source →

Litmus experienced a minor incident on November 14, 2024 affecting Litmus Application, lasting 3h 14m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2024, 02:31 PM UTC
Resolved
Nov 14, 2024, 05:45 PM UTC
Duration
3h 14m
Detected by Pingoru
Nov 14, 2024, 02:31 PM UTC

Affected components

Litmus Application

Update timeline

  1. investigating Nov 14, 2024, 02:31 PM UTC

    We are currently investigating delays in processing incoming email tests. If you are able to test using raw HTML, you can use that method in the meantime.

  2. identified Nov 14, 2024, 03:17 PM UTC

    The issue has been identified and a solution is being implemented.

  3. monitoring Nov 14, 2024, 04:01 PM UTC

    A fix has been implemented and we are monitoring the results. If your test is not showing in your account, please resend it.

  4. resolved Nov 14, 2024, 05:45 PM UTC

    This incident has been resolved.