Litmus experienced a major incident on April 13, 2025 affecting Email Analytics, lasting 7h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Email Analytics
Update timeline
- investigating Apr 13, 2025, 02:14 PM UTC
Email Analytics is currently down and we are not receiving data as of 9:00am EDT.
- monitoring Apr 13, 2025, 05:05 PM UTC
Email Analytics processing has resumed as of 12:10pm EDT. We are monitoring, but the issue is resolved.
- resolved Apr 13, 2025, 10:08 PM UTC
After careful monitoring, we are now closing this incident. Original issue was resolved at 12:10pm EDT with no impact after that.