Litmus incident

Unable to send/share emails via Litmus Builder

Major Resolved View vendor source →

Litmus experienced a major incident on May 6, 2025 affecting Litmus Application, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2025, 09:45 PM UTC
Resolved
May 06, 2025, 10:00 PM UTC
Duration
14m
Detected by Pingoru
May 06, 2025, 09:45 PM UTC

Affected components

Litmus Application

Update timeline

  1. investigating May 05, 2025, 08:36 PM UTC

    We are currently investigating an issue that's preventing emails shared/sent via Litmus Builder from being received.

  2. investigating May 07, 2025, 08:37 AM UTC

    This issue has been resolved. Any email that was not received will need to be resent from Builder.

  3. resolved May 07, 2025, 08:39 AM UTC

    This issue has been resolved. Any email that was not received will need to be resent from Builder.