Litify experienced a critical incident on May 21, 2026 affecting Docrio, lasting 3h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Docrio
Update timeline
- investigating May 21, 2026, 10:21 PM UTC
We are currently experiencing an outage affecting Docrio services related to an ongoing Salesforce incident. Our engineering team is actively working with our partner team at Salesforce to restore functionality. We appreciate your patience and will provide further updates as we make progress.
- resolved May 22, 2026, 11:54 AM UTC
Salesforce has reported the widespread performance issues affecting connected apps and ECAs as fully resolved. Docrio services are now operating normally. If you experience further issues, please contact Litify Support.