Lithic incident

Increase in errors on AMEX tokenizations

Minor Resolved View vendor source →

Lithic experienced a minor incident on October 2, 2025, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2025, 05:19 PM UTC
Resolved
Oct 02, 2025, 06:34 PM UTC
Duration
1h 15m
Detected by Pingoru
Oct 02, 2025, 05:19 PM UTC

Update timeline

  1. investigating Oct 02, 2025, 05:19 PM UTC

    We are currently experiencing elevated errors in AMEX tokenizations. This is causing tokenizations on AMEX to be declined.

  2. monitoring Oct 02, 2025, 05:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 02, 2025, 06:34 PM UTC

    This incident has been resolved.