Liongard incident

Issue Identified: Microsoft 365 Inspector Failures

Notice Resolved View vendor source →

Liongard experienced a notice incident on June 8, 2023 affecting US1 Instance and AUS1 Instance and 1 more component, lasting 20h 39m. The incident has been resolved; the full update timeline is below.

Started
Jun 08, 2023, 08:45 PM UTC
Resolved
Jun 09, 2023, 05:25 PM UTC
Duration
20h 39m
Detected by Pingoru
Jun 08, 2023, 08:45 PM UTC

Affected components

US1 InstanceAUS1 InstanceEU1 InstanceUK1 InstanceCA1 InstancesUS2 InstanceAUS2 InstanceUK2 InstanceUS3 InstanceCA2 Instance

Update timeline

  1. identified Jun 08, 2023, 08:45 PM UTC

    We have identified an issue with the Microsoft 365 Inspectors failing. We pinpointed the issue down to the Graph API endpoints utilized to pull MailboxDetail and UserDetail reports. This appears to be a result Microsoft’s recent mitigation in response to the recent DDoS attack on Outlook services. We will continue to monitor this issue and investigate resolution options.

  2. resolved Jun 09, 2023, 05:25 PM UTC

    Microsoft 365 Inspectors are now completing successfully. We will continue to monitor this Inspector’s performance over the next few days.