Link11 incident

Degraded Performance on Selected Services

Notice Resolved View vendor source →

Link11 experienced a notice incident on July 5, 2026 affecting Infrastructure Protection and Link11 WAAP, lasting 18h 40m. The incident has been resolved; the full update timeline is below.

Started
Jul 05, 2026, 12:43 PM UTC
Resolved
Jul 06, 2026, 07:24 AM UTC
Duration
18h 40m
Detected by Pingoru
Jul 05, 2026, 12:43 PM UTC

Affected components

Infrastructure ProtectionLink11 WAAP

Update timeline

  1. investigating Jul 05, 2026, 12:43 PM UTC

    We are currently investigating a potential issue that may be impacting service availability or performance. Our team is working to identify the cause and will provide updates as soon as more informaton is available.

  2. monitoring Jul 05, 2026, 03:30 PM UTC

    At approximately 11:20 CET, the Link11 Singapore node experienced a high traffic condition as a result of multiple attacks against the Link11 customer base. Link11 was able to mitigate the majority of the attack; however a portion of the attack was able to saturate a backbone segment that was used by the WAAP platform for internal process communication, resulting in slow poxy responses. This intermittent saturation occurred from 11:20 to 13:30 CET before NetOPS were able to optimize routing.

  3. monitoring Jul 06, 2026, 07:24 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 06, 2026, 07:24 AM UTC

    We are continuing to monitor for any further issues.