Linear incident

Asks Email Intake failing

Minor Resolved View vendor source →

Linear experienced a minor incident on May 28, 2026 affecting EU Region – Linear application and US Region – Linear application, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 28, 2026, 02:17 PM UTC
Resolved
May 28, 2026, 02:17 PM UTC
Duration
Detected by Pingoru
May 28, 2026, 02:17 PM UTC

Affected components

EU Region – Linear applicationUS Region – Linear application

Update timeline

  1. investigating May 28, 2026, 01:45 PM UTC

    Status: Investigating We’re investigating an issue causing email intake for Linear Asks to fail. Emails sent to intake addresses may bounce, and new issues may not be created from Asks intake emails while we work on mitigation. We’ll share another update as soon as we have more information. Affected components EU Region – Linear application (Degraded performance) US Region – Linear application (Degraded performance)

  2. identified May 28, 2026, 02:08 PM UTC

    Status: Identified We’re continuing to investigate an issue affecting Linear Asks email intake. Emails sent to intake addresses may bounce, and new asks will not be created from email while this is ongoing. We are working to restore email intake functionality and will continue share updates as they become available. Affected components EU Region – Linear application (Full outage) US Region – Linear application (Full outage)

  3. resolved May 28, 2026, 02:17 PM UTC

    Status: Resolved Asks email intake has been restored and is working again. We identified the issue and implemented a fix, and have confirmed the flow is working again end to end. Please reach out to [email protected] if you experience any problems with email intake after this time. Affected components US Region – Linear application (Operational) EU Region – Linear application (Operational)