Line2 incident

iOS devices not receiving incoming call notifications

Minor Resolved View vendor source →

Line2 experienced a minor incident on February 10, 2021 affecting iOS Mobile Apps, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Feb 10, 2021, 08:45 PM UTC
Resolved
Feb 11, 2021, 11:44 PM UTC
Duration
1d 2h
Detected by Pingoru
Feb 10, 2021, 08:45 PM UTC

Affected components

iOS Mobile Apps

Update timeline

  1. investigating Feb 11, 2021, 01:16 PM UTC

    We are currently experiencing issues with incoming call notifications with some of our clients

  2. investigating Feb 11, 2021, 01:16 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 11, 2021, 06:59 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Feb 11, 2021, 11:44 PM UTC

    The incoming call Issue impacting iOS is resolved - please sign out of the Line2 app and sign back in if you are having issues receiving calls.