Line2 incident

Outgoing calls from the mobile apps are intermittently failing for some users

Notice Resolved View vendor source →

Line2 experienced a notice incident on June 21, 2022 affecting iOS Mobile Apps and Android Mobile Apps, lasting 2h 2m. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2022, 03:33 PM UTC
Resolved
Jun 21, 2022, 05:36 PM UTC
Duration
2h 2m
Detected by Pingoru
Jun 21, 2022, 03:33 PM UTC

Affected components

iOS Mobile AppsAndroid Mobile Apps

Update timeline

  1. identified Jun 21, 2022, 03:33 PM UTC

    The team is working on this issue.

  2. identified Jun 21, 2022, 04:46 PM UTC

    Mobile app services are expected to be back online shortly.

  3. monitoring Jun 21, 2022, 05:01 PM UTC

    Outgoing mobile app calls fixed. The team is monitoring.

  4. resolved Jun 21, 2022, 05:36 PM UTC

    This incident has been resolved.