Line2 incident

SMS/MMS outgoing messages are being dropped

Notice Resolved View vendor source →

Line2 experienced a notice incident on July 19, 2022 affecting Text Messaging Systems (SMS), lasting 21h 5m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2022, 07:54 PM UTC
Resolved
Jul 20, 2022, 04:59 PM UTC
Duration
21h 5m
Detected by Pingoru
Jul 19, 2022, 07:54 PM UTC

Affected components

Text Messaging Systems (SMS)

Update timeline

  1. identified Jul 19, 2022, 07:54 PM UTC

    Outgoing SMS/MMS messages are not flowing out as of 3:45PM EDT due to carrier issues. We expect the outgoing service to be restored within the next business day. Incoming SMS/MMS messages are not affected.

  2. resolved Jul 20, 2022, 04:59 PM UTC

    The messaging incident has been resolved.