Line2 experienced a major incident on July 28, 2022 affecting Voice Services and iOS Mobile Apps and 1 more component, lasting 51m. The incident has been resolved; the full update timeline is below.
Affected components
Voice ServicesiOS Mobile AppsAndroid Mobile AppsLine2 APIsText Messaging Systems (SMS)Voice-to-text Systems
Update timeline
- investigating Jul 28, 2022, 06:07 PM UTC
Beginning at 1:05 pm EST, we are experiencing intermittent issues with inbound calls and incoming SMS/MMS.
- resolved Jul 28, 2022, 06:59 PM UTC
issues with Voice calls and incoming SMS/MMS have resolved