Line2 incident

Intermittent voice call issue

Minor Resolved View vendor source →

Line2 experienced a minor incident on November 2, 2022 affecting Voice Services and iOS Mobile Apps and 1 more component, lasting 8h 40m. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2022, 04:50 PM UTC
Resolved
Nov 03, 2022, 01:30 AM UTC
Duration
8h 40m
Detected by Pingoru
Nov 02, 2022, 04:50 PM UTC

Affected components

Voice ServicesiOS Mobile AppsAndroid Mobile Apps

Update timeline

  1. investigating Nov 02, 2022, 04:50 PM UTC

    We are experiencing intermittent issues for inbound/outbound calls on Line2

  2. investigating Nov 02, 2022, 06:21 PM UTC

    We are continuing to investigate the intermittent issues affecting inbound calls to Line2.

  3. investigating Nov 02, 2022, 07:49 PM UTC

    We are continuing to investigate the intermittent issues affecting inbound calls to Line2.

  4. investigating Nov 02, 2022, 09:02 PM UTC

    We are continuing to investigate the intermittent issues affecting inbound calls to Line2.

  5. investigating Nov 02, 2022, 10:38 PM UTC

    We are experiencing intermittent issues for inbound/outbound calls on Line2

  6. resolved Nov 03, 2022, 01:30 AM UTC

    This issue has been identified and fixed. All calling services returned to normal at 9:11pm EDT. Our apologies for the inconvenience - thank you for your patience.