Line2 experienced a critical incident on November 18, 2025 affecting Line2 websites and Voice Services and 1 more component, lasting 5h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 18, 2025, 01:04 PM UTC
We are currently experiencing an issue due to a widespread Cloudflare outage. This is affecting access to our services, including login, website availability, and certain API operations. Our teams are actively monitoring Cloudflare’s status and working to mitigate the impact where possible. We will provide updates as soon as Cloudflare implements a fix or if we make any adjustments to restore service. Thank you for your patience and understanding.
- identified Nov 18, 2025, 01:17 PM UTC
Cloudflare has identified the issue and a fix is being implemented.
- monitoring Nov 18, 2025, 02:15 PM UTC
Core Services have been restored.
- monitoring Nov 18, 2025, 03:22 PM UTC
We are continuing to monitor for any further issues.
- monitoring Nov 18, 2025, 03:51 PM UTC
We are continuing to monitor for any further issues.
- resolved Nov 18, 2025, 06:49 PM UTC
This incident has been resolved.