Line2 experienced a notice incident on May 12, 2026 affecting Voice Services and Line2 APIs and 1 more component, lasting 37m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 12, 2026, 03:04 AM UTC
We are currently investigating an issue causing service degradation for Line2 customers. Users may experience delays or failures with voice calling, messaging, or related services. Our engineering and operations teams are actively working to identify the root cause and restore full service as quickly as possible. We will continue to provide updates as more information becomes available. We apologize for the inconvenience and appreciate your patience.
- resolved May 12, 2026, 03:42 AM UTC
We have implemented mitigation measures to stabilize the platform. Service performance has improved, and our teams are continuing to closely monitor the environment to ensure services fully recover and remain stable.