LIMOSS incident

DAM Service Notification - Access Incident

Major Resolved View vendor source →

LIMOSS experienced a major incident on January 15, 2026 affecting Delegated Audit Manager (DAM), lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
Jan 15, 2026, 11:55 AM UTC
Resolved
Jan 15, 2026, 01:28 PM UTC
Duration
1h 33m
Detected by Pingoru
Jan 15, 2026, 11:55 AM UTC

Affected components

Delegated Audit Manager (DAM)

Update timeline

  1. investigating Jan 15, 2026, 11:55 AM UTC

    Dear DAM User, What is this notification about? This notice is to advise you that we are currently investigating an access incident impacting the DAM Production Market Service. We have identified the root cause and are working to resolve the issue by close of play today. How does it impact me? Some users are unable to access the DAM Production Market Service. What action must I take? No action required. Next update 14:00 Support If you require assistance please contact the LIMOSS Service Desk on details below:

  2. resolved Jan 15, 2026, 01:28 PM UTC

    Dear DAM User, What is this notification about? This notice is to confirm the access incident that was impacting the DAM Production Market Service has been resolved. What action must I take? No further action. Please let us know if you are still having problems with logging into DAM. Support If you require assistance please contact the LIMOSS Service Desk on details below: